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THE GUIDE · POSTCARD STRATEGY

Make your postcard
actually work.

A short field guide to what gets read, what gets tossed, and how to size, design, and track a mailing that earns its keep. Written for small business owners by someone who designs and mails postcards every week.

EST. READING TIME · 10 MINUTES LAST UPDATED · SEPTEMBER 2026
§ 01 · THE PREMISE WHY MOST POSTCARDS FAIL

You get three seconds.

A direct mail postcard has about three seconds to earn attention from someone standing over a recycling bin. The difference between a campaign that pulls and one that gets ignored is almost always in the design and the offer, not the size of the mailing list. A 5,000-home mailing of a bad postcard is just a more expensive way to get tossed.

Most of what follows is obvious in retrospect. Most of it gets ignored anyway, because writing a clear postcard is harder than writing a busy one. The rules below are the ones that hold up across every campaign I run.

§ 02 · SIX RULES WHAT EARNS THE THREE SECONDS

The rules that hold up.

01

Lead with one clear thing.

Most postcards fail because they try to say five things at once. Pick one message and let it own the space. That one thing should be either a specific offer they can act on, a reason to remember you when they need what you do, or both — with one clearly leading.

If your postcard can be understood in two seconds, it's working. If it requires reading, it isn't.

If your postcard requires reading, it isn't working.
02

Give them a reason to act now.

A reason to act today beats a reason to act eventually. The strongest postcards include a real, specific offer:

  • "20% off your first service"
  • "Free quote within 48 hours"
  • "$50 credit on bookings made before May 31"
  • "Buy one, get one half off"

Vague offers ("call for great service!") get ignored. Specific offers get used. If you want help shaping an offer, that's part of what I do during the quote conversation.

03

Make the call to action obvious.

Tell them exactly what to do next. Not "we'd love to hear from you," but:

  • "Call (435) 555-1234 to book"
  • "Scan to claim your discount"
  • "Visit yourwebsite.com/spring before May 31"

Pair the action with the offer when you can. "Show this card for $25 off" beats "Mention this ad."

04

Design for scannability.

A good postcard is readable from across the kitchen. That means one large, bold headline. A clear visual focal point — your logo, a strong photo, or your offer. Plenty of breathing room. Big enough type that someone over fifty doesn't have to squint.

If you can't read your own postcard from arm's length, neither can your customer.

05

Include the basics, leave off the rest.

Every postcard should have your business name and logo, phone number large and visible, website, physical address (if it matters), and hours (if you have a storefront). Optional but useful: a QR code linking to your offer page, social handles, a small map snippet if location is part of the pitch.

What to leave off:

  • A list of every service you offer
  • Multiple phone numbers and email addresses
  • Long paragraphs of company history
  • Stock photos of generic happy customers
06

Make it trackable.

If you can measure the response, you can decide whether the campaign was worth the spend. Practical ways to track:

  • A discount code used only on the postcard
  • A unique phone number or extension for the campaign
  • A QR code pointing to a campaign-specific landing page
  • An offer that requires the customer to mention or show the card

I can help set up QR codes, tracking numbers, and campaign-specific landing pages during the design phase. Just ask.

§ 02b · EVERY DOOR DIRECT MAIL HOW EDDM WORKS · WHAT IT COSTS

How EDDM works.

Every Door Direct Mail (EDDM) is the USPS program behind most local postcard campaigns, including most of mine. Instead of buying a mailing list, you pick mail carrier routes, and the Postal Service delivers one postcard to every home on them. Cards are addressed to "Local Postal Customer," so there are no names or addresses to manage.

Routes are chosen on the USPS EDDM map, which shows the household count for each route along with census data like age, income, and household size. That's how we target a neighborhood instead of a whole town.

What qualifies for EDDM.

SIZE
The card has to be "flat" sized: taller than 6.125", longer than 10.5", or thicker than 0.25". Common EDDM sizes are 6.5" × 9", 6" × 11", 6.5" × 12", and 8.5" × 11".
MAXIMUM
Up to 12" × 15".
ADDRESS SIDE
One side carries the postage indicia and the "Local Postal Customer" line, so keep its top-right area clear. That side often faces up in the mailbox, so give it a hook that gets the card flipped over.
VOLUME
Up to 5,000 pieces per ZIP code per day on EDDM Retail.
PREP
Bundled by route with USPS paperwork, then dropped at the post office that serves those routes.

What EDDM costs.

Two parts: printing and postage. EDDM postage is a flat per-piece rate set by USPS, well below the price of a stamp, and it's usually adjusted each July. Printing depends on size, paper, and quantity. Every Utah Flyer price includes print, postage, and drop-off, starting at $625 for a Simple Mailing. See the full EDDM cost breakdown, or see pricing.

EDDM or addressed mail?

EDDM reaches everyone on a route, which suits businesses that serve a whole area: trades, restaurants, real estate, local retail. If you need to reach a specific list, like past customers or new movers, that's addressed mail. It costs more per piece and takes a mailing list. Not sure which fits? Ask me.

§ 03 · SIZING THE MAILING HOW MANY HOMES IS THE RIGHT NUMBER

What's the right number of homes?

There is no universal answer. The right number depends on what you sell, who you serve, and what you're trying to accomplish. As a general guide:

500–1,000 HOMES
Tight neighborhood reach.

A single subdivision, a downtown district, or a few streets near your storefront.

1,000–2,500 HOMES
The most common range.

A typical local promotion or grand opening. Most service businesses start here.

2,500–5,000 HOMES
City-wide presence.

A multi-zip awareness push, or a seasonal campaign with broader reach.

5,000+ HOMES
Regional or multi-city reach.

Larger trade markets, real estate and HVAC saturation campaigns, multi-town hospitality.

A bigger mailing isn't automatically better. A 1,000-home mailing to the right neighborhoods will outperform a 5,000-home mailing to the wrong ones. Route selection matters more than route count. We work this out together during the quote.

§ 04 · TIMING THE MAILING WHEN TO SEND, AND HOW FAR AHEAD

Timing matters more than people think.

A postcard arrives, sits on a counter for a day or two, and either gets acted on or thrown away. That window matters. Mail two weeks before a promotion ends, not the day of. Mail before the season, not during it. HVAC tune-ups land in early spring and early fall, not in July. Real estate listings land before the buying season, not in November. Restaurant promotions land before the weekend, not after.

Mail before the season, not during it.

For most campaigns, that means thinking about the calendar at least a month ahead. From the day you say yes, expect 14 to 18 days before the postcard hits mailboxes. Plan back from your event or season accordingly.

§ 05 · BRINGING YOUR OWN DESIGN FILE PREP · SIMPLE MAILING

If you're bringing your own artwork.

Simple Mailing clients provide their own design. Here's what we need to print it cleanly. Send your designer or print provider this list, or send the file and I'll review it before submission.

FORMAT
PDF, PNG, or JPEG at 300 DPI or higher.
COLOR MODE
CMYK (not RGB).
BLEED
None required. Design to exact size.
SAFE ZONE
Keep all text and logos at least 0.125" from the edge.
FONTS
Convert to outlines or embed in the PDF.
IMAGES
High resolution. No pixelation.
SIZE CHECK
File matches the exact ad size you ordered, with no extra borders.
QR CODES
High resolution. Tested before submission.

Submit final files at least two weeks before the mailing date. Need design help? Just ask.

§ 06 · OR LET ME HANDLE IT CUSTOM CAMPAIGN · START TO FINISH

Or — let me handle all of this.

If your offer, design, and call to action aren't where you want them, that's exactly what the Custom Campaign tier is built for. I'll handle the strategy, the design, the copywriting, and the production. You bring the business and the brief.

Request a Quote See pricing →

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